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A selection of testimonials from clients

"I have found Dialogue by Design a very responsive consultancy that offers solutions rather than problems and pulls all the stops out to meet deadlines. I highly recommend them." Hilary Herbert, Surrey County Council

"We were all very impressed and felt in safe hands." An environmental consultancy

"This exercise enabled a truly deliberative approach to consultation with very large numbers of people. We are extremely pleased with the participation rates and the results generated. Active cooperation between the Administration of the Bundestag and citizens has begun." Prof. Dr Simone Fuehles-Ubach, University of Applied Sciences, Cologne on behalf of German Bundestag

"The Dialogue by Design team has provided invaluable advice and support during a long and complex process of community debate on Surrey's waste management strategy. Effective community engagement in complex and controversial issues such as waste policy calls for trusted independent facilitators who are well-informed about the issues at stake. D by D fit the bill admirably." Ian Christie, Joint Head of Economic and Sustainable Resources, Surrey County Council

"A belated thank you note to all of you at DbyD who helped support the nanotechnology consultation. You did an outstanding job. We were pleased with the entire process. And, thanks for being patient when we were being a pain in the ass." Todd Barker, Meridian Institute

And some from participants

"I was very impressed by the consultation, which was, in my view, one of the best I've ever been involved with."

"The best survey I have completed, either on web or paper, Excellent and others should copy. I would guess your response rate has been very good."

"I rang DbyD wishing to discuss some reservations I had about the voting methodology. I was most impressed by the professional, friendly, positive-minded attitude of those with whom I talked."

"Very thought-provoking information that I shall find very useful in my work as Cabinet member for Community Safety."

"3 cheers for the helpful people at Dialogue by Design for their help in logging in due to a stupid mistake on my part. Website itself very good and easy to use. Delighted you have not used any stupid artistic effects or pictures which always get in the way and slow responses."

"The manner in which results were collated and presented was very good given the wide range of views you were dealing with. Highlighting comments for each section also proved very useful in clarifying the numbers and was worth the extra reading."

"Feedback was good. You made it clear that numeric interpretation should be read with caution which was important in the collation of qualitative results. The interpretation overall was interesting."

"Excellent way of doing consultation. Not too time consuming and easy to follow!"

"Nice to have the opportunity to contribute in this way."

"I enjoyed using the site, clear guides to how to use the site enabled me to move around easily, even for someone new to the internet it would have been easy to use."

"This is a method that should be more widely used in the future. Can you calculate the total energy savings etc through cutting out paper & postage? A really good way of demonstrating sustainability in action."

"This has to be the best method of communication yet for an exercise of this sort. I hope this kind of information gathering will continue so that the channels are kept open between the Police and the Public."


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