The work we do is important and we take our responsibilities
seriously. We always aim to abide by the following principles:
Impartiality - we never take positions on the issues
Integrity - we do not undertake work on issues where
we feel we cannot be impartial
Transparency - we believe that individuals who participate
in an engagement process have a right to see what other participants
think
Auditability - we keep meticulous records of participation
at every stage
Feedback - we believe that once people have participated
in a consultation process they should receive regular feedback
on how their input has contributed
Inclusivity - we encourage the participation
of all stakeholders who have an interest in or who would
be affected by a specific
decision, including 'hard to reach' groups, such as young
people and minorities
Accessibility - we ensure people are not
excluded from engagement through barriers of language, culture
or ability. All our websites are constructed to allow partially
sighted or blind people to use them. We comply with the W3C's
WAI guidelines to at least AA and often to AAA standard.
See the W3C
site for further information.