A selection of testimonials from clients
"I have found Dialogue by Design a very responsive
consultancy that offers solutions rather than problems
and pulls all the stops out to meet deadlines. I highly recommend
them." Hilary Herbert, Surrey County Council
"We were all very impressed and felt in
safe hands." An environmental consultancy
"This exercise enabled a truly deliberative
approach to consultation with very large numbers of
people. We are extremely pleased with the participation rates
results generated. Active cooperation between the Administration
of the Bundestag and citizens has begun." Prof.
Dr Simone Fuehles-Ubach, University of Applied Sciences, Cologne
on behalf of German Bundestag
"The Dialogue by Design team has provided invaluable
advice and support during a long and complex process
of community debate on Surrey's waste management strategy.
community engagement in complex and controversial issues such
as waste policy calls for trusted independent facilitators
who are well-informed about the issues at stake.
D by D fit the bill admirably." Ian Christie,
Joint Head of Economic and Sustainable Resources, Surrey
"A belated thank you note to all of you at DbyD who
helped support the nanotechnology consultation. You did
an outstanding job. We were pleased with the entire process. And,
thanks for being patient when we were being a pain in the ass."
Todd Barker, Meridian Institute
And some from participants
"I was very impressed by the consultation, which was,
in my view, one of the best I've ever been involved with."
"The best survey I have completed, either on web or
paper, Excellent and others should copy. I would guess your response
rate has been very good."
"I rang DbyD wishing to discuss some reservations I
had about the voting methodology. I was most impressed by the
professional, friendly, positive-minded attitude of those with
whom I talked."
"Very thought-provoking information that I shall find
very useful in my work as Cabinet member for Community Safety."
"3 cheers for the helpful people at Dialogue by Design
for their help in logging in due to a stupid mistake on my part.
Website itself very good and easy to use. Delighted you have not
used any stupid artistic effects or pictures which always get
in the way and slow responses."
"The manner in which results were collated and presented
was very good given the wide range of views you were dealing with.
Highlighting comments for each section also proved very useful
in clarifying the numbers and was worth the extra reading."
"Feedback was good. You made it clear that numeric interpretation
should be read with caution which was important in the collation
of qualitative results. The interpretation overall was interesting."
"Excellent way of doing consultation. Not too time consuming
and easy to follow!"
"Nice to have the opportunity to contribute in this
"I enjoyed using the site, clear guides to how to use
the site enabled me to move around easily, even for someone new
to the internet it would have been easy to use."
"This is a method that should be more widely used in
the future. Can you calculate the total energy savings etc through
cutting out paper & postage? A really good way of demonstrating
sustainability in action."
"This has to be the best method of communication yet
for an exercise of this sort. I hope this kind of information
gathering will continue so that the channels are kept open between
the Police and the Public."