Terms and Conditions for use

Internet Disclaimer Policy

The information (the "Information") provided on this web site (the “Web site”) has been compiled using due skill and care, however no legal responsibility is accepted for any errors, omissions or misleading statements. You assume the entire risk of relying on this Information should it prove to be inaccurate to any extent and in any respect.

In no event will EDF Energy plc or any of its subsidiaries and affiliates (together the "Companies"), or their agents or employees be responsible for any loss or damage of any nature whatsoever and howsoever arising, whether in tort or otherwise, resulting from the use or reliance upon the Information or any product referred to in the Information.

The Information is not to be construed as a recommendation to use any information, product, process, equipment, or formulation that conflicts with any patent, copyright, or trademark.

None of the Companies makes any representation or warranty, express or implied, that any use of this Information will not infringe on any patent, copyright or trademark or other right or interest in intellectual property of any type.

To the extent permitted by law, no representations or warranties, either express or implied, are made with respect to the Information or to any product referred to in the Information.

While the Companies have taken such precautions they consider to be reasonable to prevent computer viruses and other malicious programmes on this Web site, no liability is accepted by any of them for the presence of any such virus nor any consequence of its presence or migration.

Information transmitted via this Web site will pass over public telecommunications networks which are inherently insecure. None of the Companies, nor their agents or employees makes any representations or warranties that the operation of this Web site will be uninterrupted or error free and each disclaims all liability for any loss or damage of whatever nature and howsoever arising from any error or interruption howsoever caused.

The Companies may update the content of this Web site (including these terms and conditions) at any time. Regularly reviewing this page ensures you are always aware of the terms governing use of this site.

On this site the term “EDF Energy” is used sometimes to designate all the entities of the Companies which have their own legal existence and have independent legal personality or when EDF Energy plc does not consider that there is a need to identify a particular entity within its organisation.

In no event will any of the Companies, nor their agents or employees be responsible for the content of third party web sites to which this Web site links nor for any use of any content shown or referred to in such third party web sites. These links are made available for the convenience of users of this Web site or Web sites of the Companies. The decision to activate these links is entirely the responsibility of the visitor.

The Information on this Web site may contain forward-looking statements with respect to the financial condition, results of operations, business, strategy and plans of any of the Companies. In particular, statements using the words "expects", "anticipates", and similar expressions, and statements with regard to management goals and objectives are forward-looking in nature. Notwithstanding the Information containing any such statements, no reliance should be placed on such statements and none of the Companies, nor their agents or employees accepts any liability for any loss or damage resulting from reliance on them.

Copyright Issues

All the Information on this Web site (including all related copyright and other intellectual property rights) is the sole property of EDF Energy plc, its subsidiaries or affiliates or their respective licensors. Material contained on this Web site may be used only for the purposes of information, and only for private use or for internal business use. The content of this Web site must not be copied or reproduced, or used for any other reason. You are not entitled to modify or re-distribute the content of this Web site, nor to frame it, or include any link to it, on any other web site without the express prior written permission of both EDF Energy plc.

Unless otherwise stated, all corporate names, logos, and Registered® and Trademark™ products mentioned in this Web site belong to one or more of the Companies or their respective licensors. They may not be used or reproduced in any manner without the prior written agreement of the owner(s).

As a user of this Web site, you must not post material that is copyrighted or reveals trade secrets unless you are the owner of the relevant copyright or trade secrets or have the permission of the owner, nor must you post any material that infringes any other intellectual property rights, or the privacy or publicity rights, of others.

This consultation Web site is driven by a proprietary application developed by Dialogue by Design. No part of this application may be copied or adapted without written permission from Dialogue by Design.

Ground rules for participating

Users are also prohibited from impersonating another person and from posting material that is obscene, defamatory, threatening, harassing, abusive, hateful, or embarrassing to any person or entity, or any sexually explicit image, any advertisement or solicitation of business, chain letters or pyramid schemes.

You may only register once for this consultation; during the consultation period, you can update and amend your comments at any time by logging onto the Web site. If you register more than once, we may disregard your responses not linked to the original first registration.

A list of participants who have registered and a list of participants who have responded to the consultation will be displayed on the Web site.

Any responses which you submit will be displayed on this Web site if it appears appropriate from the contents of your response to do so. The Companies and any other parties which may receive comments may respond to any such comments.

Responses displayed on this Web site will not be attributed to participants’ names or organisations. However, if a response contains a reference to the participant’s details, or details of their colleagues or their organisation, we will assume that the participant is happy for the response to be displayed on this Web site including any such details.

A summary report will be made available in due course following the closure of the consultation period.

Use of personal data and submitted comments

Any information (other than personal data) which users provide to the Companies, either via, or in connection with, the Web site, will be considered as non-confidential and may be used by the Companies without restriction. All information or data provided by users must be accurate, lawful and non-detrimental to the Companies' interests or to the interests of third parties.

Any comments and personal data submitted will be held and retained on the Companies’ database and may also be sent to other relevant bodies such as the Department of Business, Enterprise and Regulatory Reform (BERR) and/or OFGEM. As public authorities, BERR and OFGEM may be required to disclose the information you provide as required by law, for example, to comply with their statutory obligations under the Freedom of Information Act 2000, and the Environmental Information Regulations 2004. Similarly, the Companies may retain the comments and personal data on their respective databases. The Companies may also be obliged to disclose your personal data and other information supplied in accordance with the applicable freedom of information and other laws in their respective countries.

By accepting these terms and conditions, you consent to your personal data and comments being transferred outside the European Economic Area by BERR, OFGEM and the Companies as may be deemed necessary in order to be able to fully respond to your comments.

You have the right to request a copy of the personal data that EDF Energy plc holds about you (for which you may be charged a fee) and you may correct any inaccuracies.


When you visit this Web site it will send your computer a session cookie which contains a unique but anonymous identifier. The Web site server will create a corresponding but anonymised record of a number of technical details including the IP address of your computer, details of your operating system and the date, time and duration of your visit. Once your visit to the Web site has ended, the cookie will automatically be deleted. Any technical details retained by the server will be anonymous and will only be used by us on an aggregated basis to evaluate our website and make improvements. In all cases where cookies are used, we will not collect personally identifiable information without your explicit permission. The only personally identifiable information this Web site will collect is information which you voluntarily provide, having accepted the specific terms and conditions governing the provision and treatment of your personal information. Most Web browsers automatically accept cookies, however you may modify your browser settings to decline cookies, or receive a warning before a cookie is stored, should you prefer this. In order to participate in the consultation using this Web site, your browser settings need to accept cookies for this Web site.

Legal jurisdiction

Subject always to any rights which consumers may have under local law, these terms and conditions are governed by, and shall be construed in accordance with, English law and the parties subject to these terms and conditions agree that that the Courts of England shall have exclusive jurisdiction to settle any dispute arising out of or in connection with these terms and conditions (including a dispute regarding the existence, validity or termination of these terms and conditions).

Notwithstanding the above, nothing in these terms and conditions is intended to attempt to limit or exclude any liability for fraudulent misrepresentation or fraudulent misstatement, nor for death or personal injury caused by negligence.